Refund policy

 

At Mario Badescu, we work hard to ensure that you’re using the absolute best products for your hair and skin. However, we want to be certain that you are completely satisfied with your purchase. As such, we have a  30-day money back guarantee on our entire line of products purchased on MarioBadescu.com or in the Mario Badescu Skin Care Salon. 

HERE’S HOW IT WORKS:

For products purchased directly from Mario Badescu Skin Care, we accept returns and exchanges within 30 days of the purchase date  (shipping and handling not included). To return your products, they should be securely packaged and shipped back to us at the following address. Shipping must be paid by the purchaser. 

Mario Badescu
ATTN: Ecommerce Returns Department
1150 King Georges Post Road
Edison, NJ 08837 

Please include a note and a copy of your invoice, and let us know if you would like to return this product for a full refund, exchange it for a comparable product, or to obtain credit from Mario Badescu Skin Care.

 

NOTE:

  • Only products purchased on MarioBadescu.com can be returned to the address above for a refund or exchange. Items bought from other retail stores or websites must be returned to the original place of purchase. Online purchases are not returnable to the salon.

  • Products purchased at the Mario Badescu salon are to be returned at the salon.
  • Shipping charges for regular orders and sample orders are nonrefundable. 
  • We cannot refund partial items in a kit or set. All items in the kit or set must be returned to obtain a refund. 
  • We cannot refund gift certificates or e-cards. 
  • Once the package arrives to our return center, it takes 4-5 business days to process. Please allow additional 5-7 business days for the return to show up on your bank statement.